At TCS AGM, Keki Mistry warned of inflation’s impression, addressed AI automation and clarified on M&S probe. Chairman Chandrasekaran remained absent from the assembly.

Keki Mistry additionally addressed considerations over AI, stating it can result in automation of some duties, however unlock new effectivity alternatives. 

Persistent excessive inflation will impression wage payments and basic value of dwelling and that of doing enterprise, mentioned Keki Mistry, impartial director at TCS in the course of the IT firm’s AGM assembly, the place Tata Sons’ Chairman N Chandrasekaran was conspicuous by his absence.

Addressing stakeholder’s queries, Mistry mentioned, “So far as the impression of persistent excessive inflation is anxious, wage payments, basic value of dwelling and doing enterprise will clearly be impacted. Nonetheless, by various productiveness and operational excellence and numerous positive aspects on this regard, we’ve largely been in a position to mitigate the impression to our enterprise.”

AI to automate some duties

Responding to queries on whether or not AI will result in job losses, Mistry mentioned that current advances in AI, similar to reasoning capabilities and agentic AI, are anticipated to end in greater ranges of automation. “These are early days of this promising know-how. We do foresee situations the place this new type of AI can carry out some duties autonomously that people do right this moment, This may result in the brand new human + AI working mannequin. Sure service choices, similar to software improvement, IT and enterprise course of operations, are seeing higher effectivity, which is a win-win for everybody,” he mentioned, including that legacy-stacked modernization and AI-led transformation will create big long-term prospects for TCS.

TCS not underneath probe for Marks and Spencer

Concerning the cyber assault confronted by Marks and Spencer, TCS mentioned it’s not underneath the purview of the associated investigation.

“This incident is at present underneath evaluation and investigation by the client. As no TCS methods or customers had been compromised, none of our different prospects are impacted. TCS has adopted the laid out process. The purview of the investigation doesn’t embody TCS,” he mentioned, additional stating that the corporate has not seen any impression on its enterprise or prospects as a result of information privateness considerations.

Mistry additionally rallied questions across the impression of GCCs, stating that firm shoppers proceed to see important worth in partnering with TCS, as the corporate additionally works on engagement fashions to collaborate with GCCs.

Chairman absent from AGM

N Chandrasekaran, Chairman of Tata Sons, remained absent from the TCS AGM, after lacking one other AGM of Tata Shopper Merchandise earlier this week. Addressing the stakeholders, Mistry mentioned it is a very troublesome time for the Tata Group and expressed solidarity, “with these affected throughout these difficult occasions,” doubtless referring to the Air India incident.

Printed on June 19, 2025